Privacy policy

Last updated: August 30, 2025

StoryScapes NYC Gallery & Tours (“we,” “our,” or “us”) operates this store and website, powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, make a purchase, or otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, email, phone, billing/shipping address)
  • Payment details (processed securely by Shopify and payment processors — we do not store full card numbers)
  • Order & transaction details (items viewed, purchased, or returned)
  • Account details (if you create an account, including login and preferences)
  • Device & usage details (IP address, browser, interactions with the site)
  • Communications (messages you send to us, such as customer support inquiries)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and returns
  • Provide customer service and communicate with you
  • Maintain and improve our website and services
  • Send updates or promotional emails (you can unsubscribe anytime)
  • Comply with legal obligations and protect against fraud or misuse

How We Share Your Information

We may share your information with:

  • Shopify (our store host and service provider — see [Shopify’s Privacy Policy](https://www.shopify.com/legal/privacy))
  • Payment processors, shipping providers, and IT partners who enable us to complete your orders
  • Legal authorities if required by law, subpoena, or government request

We do not sell or share your information for third-party targeted advertising.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your data
  • Opt out of promotional communications

For details on how Shopify handles personal data and how to exercise rights such as access, deletion, or portability, please visit the Shopify Privacy Policy or Shopify Privacy Portal.

Security & Retention

We take reasonable measures to protect your personal information, though no system is completely secure.

We retain information as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Children’s Data

Our services are not intended for children under the age of majority. We do not knowingly collect information from minors.

International Transfers

Because we use Shopify, your information may be processed in other countries, including the U.S. and Canada. Shopify relies on recognized data transfer mechanisms when required.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Last Updated” date.

Contact Us

For questions about this Privacy Policy or your personal data, please email us at: privacy@storyscapesnyc.com.